Privacy Policy

Alpine Digital GmbH operates this online platform and is committed to protecting the privacy of those who use our service. This policy explains how we collect, use, share, and protect personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information We Collect

We collect information that you provide directly to us when you use our site, register for an account, use our services, or communicate with us. This may include:

• Contact details such as your name and address.
• Information related to the services you use or inquire about, including details necessary for online platform development, digital income strategy consulting, remote work facilitation, e-commerce solutions, online skill monetization workshops, and performance marketing services.
• Communication data, such as content of messages you send us.
• Payment and transaction information if you use paid services, although we typically use third-party payment processors and do not store your full payment card details.

We also automatically collect certain information when you access and use our online platform. This may include:

• Technical information about your device and internet connection, such as IP address, browser type, operating system, and device identifiers.
• Usage data about your interactions with our site, such as pages visited, links clicked, duration of visits, and referring URLs.
• Information collected through cookies and similar technologies (see the section on Cookies below).

How We Use Your Information

We use the information we collect for various purposes, primarily based on legal grounds such as the necessity to perform a contract with you, our legitimate business interests, compliance with legal obligations, or your consent. These purposes include:

• Providing, operating, and maintaining our services.
• Processing transactions and delivering the services you request.
• Communicating with you about your account or services, including responding to your inquiries and providing customer support.
• Improving and personalizing your experience on our site.
• Developing new features and services.
• Understanding and analyzing how you use our online platform to improve functionality and performance.
• Sending you technical notices, updates, security alerts, and support messages.
• For marketing purposes, such as sending you promotional materials about our services that may be of interest to you, where permitted by law or with your consent.
• Detecting, preventing, and addressing fraud, security issues, and malicious activity.
• Complying with legal obligations and enforcing our terms and conditions.

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Sharing Your Information

We may share your personal information with third parties in the following circumstances:

• With service providers who perform services on our behalf, such as hosting providers, payment processors, analytics providers, and customer support services. These third parties are authorized to use your personal information only as necessary to provide these services to us and are bound by contractual obligations to keep your information confidential and secure.
• In response to legal process, such as a court order, subpoena, or request from law enforcement or other governmental agencies, if we believe it is necessary to comply with applicable laws or regulations.
• To protect the rights, property, or safety of Alpine Digital GmbH, our users, or others.
• In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, provided that the receiving party agrees to respect your personal information in a manner consistent with this policy.
• With your consent or at your direction.

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Legal Basis for Processing (GDPR)

Our legal basis for collecting and using the personal information described above will depend on the information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only:

• Where we need the personal information to perform a contract with you (e.g., to provide the services you request).
• Where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms (e.g., for improving our services, marketing, or security purposes).
• Where we have your consent to do so.
• Where we need to process your personal information to comply with a legal obligation.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. Cookies are small data files stored on your device that help us improve our site and your experience, see which areas and features of our site are popular, and track visits. You can typically control cookies through your browser settings and other tools.

Data Security

We implement appropriate technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Your Data Protection Rights

Under GDPR and other applicable data protection laws, you have certain rights regarding your personal information. These rights may include:

• The right to access your personal information.
• The right to request rectification of inaccurate or incomplete personal information.
• The right to request erasure of your personal information under certain conditions.
• The right to restrict the processing of your personal information under certain conditions.
• The right to object to the processing of your personal information under certain conditions, particularly where the processing is based on legitimate interests or for direct marketing purposes.
• The right to data portability, allowing you to receive your personal information in a structured, commonly used, and machine-readable format and transmit it to another controller.
• The right to withdraw consent at any time if we are processing your personal information based on your consent.
• The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us in writing using the address provided below. We may need to verify your identity before fulfilling your request.

International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected when transferred internationally, including using Standard Contractual Clauses approved by the European Commission where required.

Changes to This Policy

We may update this privacy policy from time to time in response to changing legal, technical, or business developments. When we update our privacy policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

Contact Us

If you have any questions about this privacy policy or our data protection practices, please contact us by mail at:

Alpine Digital GmbH
Aarestrasse 15
3011 Bern
Switzerland